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Snowflake
A SaaS company providing project management tools for remote teams across multiple industries.
The Challenge
Snowflake had a growing product but no easy way for non-technical teammates to answer customer questions buried in their own docs and data.
The Solution
We designed and shipped an internal AI agent that answers staff questions from Snowflake's own knowledge base, wired into the tools they use every day.
The Results
60%Faster answers
100+Questions handled daily
30 daysTo rollout
Trusted by 100+ businesses
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